| Cover Story |
| Columns |
| Glacier Restaurant Group |
| Glacier Restaurant Group says the customer service and quality food provided by its top concepts will enable it to grow in the Pacific Northwest. By Libby John |
| Silver Diner |
| Maryland-based Silver Diner was founded on the authentic American classic diner concept, but is expanding its reach through its Airport and Metro locations. By Libby John |
| UFood Grill: Better for ‘U’ Food |
| UFood Grill offers healthier versions of traditional cuisine and is a proponent of menu labeling. Today, it is experiencing vast growth. By Kathryn Jones |
| Reaching Out |
| Letting customers know you care goes a long way in the ever-changing restaurant industry. |
| PHOTO GALLERY: Café Spice |
| After its start as an Indian bistro, Café Spice is broadening its reach by offering express locations and freshly prepared foods. By Kelly McCabe |
| Service Foods Inc. |
| Service Foods Inc. takes pride in helping customers live organically, whether it’s through proper dieting or its own sustainable operations. By Brian Salgado |
| Toppers Pizza |
| Toppers Pizza focuses on a younger demographic than national pizza chains, and reaps the rewards as it prepares for growth in the Midwest. By Chris Petersen |
| Benihana Inc. |
| Benihana Inc. transitioned from a struggling Japanese restaurant in New York City to the largest operator of teppanyaki restaurants in the nation. |
| Mucci-Pac |
| Mucci-Pac specializes in the hydroponic growth of tomatoes, peppers and cucumbers. The company is committed to quality, safety and innovation. |
| Duke’s Chowder House |
| Duke’s Chowder House is famous for its all-natural, award-winning clam chowder. The company uses only wild seafood, its owner says. By Kathryn Jones |
| Bowlin Travel Centers Inc. |
| Bowlin Travel Centers has established a presence in the Southwest, where it is known for providing quality service and diverse offerings to travelers. |
| Nestlé Toll House Café |
| Texas-based Nestlé Toll House Café says it wants to be the ‘one-stop-shop for anything sweet and tasty for our customers.’ By Alan Dorich |
| Tasti D-Lite LLC |
| After earning a strong following in New York, Tasti D-Lite now wants to grow its reach across the United States and internationally. By Alan Dorich |
| Chocolate Chocolate Chocolate Company |
| Chocolate Chocolate Chocolate Company continues to grow in the industry, thanks to its commitment to making customers happy. By Fernie Tiflis |
| Sizzler USA Restaurants Inc. |
| Celebrating its 50th anniversary with a new look and new management, Sizzler reveals why it’s still hot after all these years. By Kathryn Jones |
| NRA Show: Food and Finance |
| At this year’s NRA show, restaurant operators got the answer straight from the horse’s mouth – the financial industry. By Kathryn Jones |
| Efficient Kitchen: Optimum Capacity |
| By going green, foodservice companies can save money while helping the environment. By Jeff Breeden |
| The Safe Zone: Stuck in the Crossfire |
| Food establishments can take simple steps to prevent spreading foodborne illnesses. By Lee J. Biars |
| Leadership: Vision Realized |
| The art and science of vision as a business tool that helps define common goals. By Rudy M. Miick |
| Oregano’s Pizza Bistro |
| Oregano’s Pizza combines a nostalgic atmosphere, warm service and original recipe pizza for the ultimate community feel. By Genevieve Diesing |
| Leona’s Pizzeria |
| Family ownership, a focus on service and an extensive product development process have made Leona’s Pizzeria a 60-year-old Chicago institution. By Staci Davidson |
| Oregon Dairy Farm Market |
| Oregon Dairy Farm Market offers more than a place to shop. It provides a connection to the community’s agricultural roots. By Brooke Infusino |
| Back Lot Productions |
| Brand development and design firm Back Lot Productions has caught the eye of the foodservice industry using a philosophy it calls markitecture. By Brooke Infusino |
| Twisted Sisters Gourmet Pretzel Treats |
| Twisted Sisters Gourmet Pretzel Treats is taking Canada by storm with its handmade, one-of-a-kind gourmet pretzels and other twisted products. By Kathryn Jones |
| Amoroso’s Baking Co. |
| Amoroso’s Baking Co. says it wants to increase its reach throughout the country and bring a ‘piece of Philadelphia’ to more people. By Alan Dorich |
| The Crab Broker |
| Specializing in fresh, cooked Alaska Red King Crab, The Crab Broker’s owner and President Rob George reveals how to spot the perfect crab. By Kathryn Jones |
| Eggland’s Best |
| Eggland’s Best eggs are put through some strenuous tests because the company is obsessed with putting the best possible product on store shelves. By Chris Petersen |
| Central Bernard |
| Central Bernard has the know-how and experience to deal with an increasingly competitive food processing industry. By Brian Salgado |
| El Meson Sandwiches |
| Puerto Rico-based El Meson Sandwiches puts Caribbean flavor in its deli sandwiches with its trademark sauce. By Kathryn Jones |
| Bob Chinn’s Crabhouse: Driven by Passion |
| With its only location in the Chicago suburb of Wheeling, Bob Chinn’s Crabhouse successfully rivals some chains, thanks to good food and innovation. By Chris Petersen |