People like to be free to choose what they eat, even when it comes to selecting ingredients. And giving the customers that power has made Genghis Grill’s concept quite appealing, CEO Al Bhakta says. “The customer is in charge of their own destiny” at the chain’s locations, he declares.

The culture within the Peter Piper Pizza organization is a resemblance of the customers it aims to serve – families. Though it has 35 corporate restaurants and 100 franchise locations domestically and internationally, Peter Piper Pizza has managed to say tight-knit and supportive while providing endless fun and great food – functioning just as family should. 

What is the “secret sauce” that kept Winger’s USA growing from one to 41 locations? Well, it’s the “Original Amazing Sauce!” “There are a million sauces, and I can say we just have a huge following of guests and loyal customers who are just, quite frankly, addicted to Winger’s original sauce,” President Eric Slaymaker maintains. “It has a little bit of a unique character and quality to it.”

If clothes make the man, a restaurant’s décor can draw attention and new business to it. Sizzler USA franchisee Murray Gast, co-owner of 11 Sizzler locations in Oregon, emphasizes that his customers are attracted by the extensive makeover of his restaurant in Medford, Ore. “I think it’s very exciting,” he says about the remodeling. “It’s modern and attractive to younger guests. It’s bright, and it adds lots of color.”

When DBMC Rest­au­r­ants LLC purchased Santé Fe Cattle Co., they brought in John Lush as president. Lush knew the competition in the casual-dining category would be fierce given the current economic and competitive environment. Everyone hopes to catch the next big wave in food trends and the atmosphere and value pricing that will make them the destination of choice for demographics of all ages, income brackets and family sizes. 

A restaurant franchise founded out of a simple need for a healthier lunch option is continuing to expand. Roly Poly founders Linda Wolf and Julie Reid conceived the idea for the restaurant in 1996, when the two were looking for a quick and nutritious lunch option. With the usual options of hamburgers, fried chicken or overstuffed submarine sandwiches out of the question, they decided to make their own mark on the traditional sandwich, the company says.

For Nick Di Donato, working in the restaurant business started as a means to an end: Make some money, pay for school. He did just that, but after several years as an engineer, he went into the restaurant business again. Only this time, he partnered with his brother, Pat Di Donato. For Pat, who boasts 30 years of experience in the industry, working in hospitality was always the goal.

Leo’s Coney Island is a full-service restaurant offering a complete menu of tasty American and Greek cuisine. It serves a variety of tasty appetizers, salads, soups, burgers and sandwiches, but it is known for its Coney Island hot dog topped with its special chili. There are several restaurant chains that call themselves “Coney Island.” Although they all serve similar fare, Leo’s sets itself apart by offering quick, friendly service, fresh ingredients and regional favorites.

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